If the order status is displayed as "processing", it may still be possible to arrange order cancellation, but as the order is constantly in progress/ in transit, it is not guaranteed that the order could be intercepted and proceed cancellation.
If you would like to request order cancel, please click here to reach out to us by submitting a form on our website and choose "Cancellation" as inquiry type. A support ticket will be created for your order, and our dedicated team will follow up with you via email.