We will send you order status notifications through email to inform you of the progress of your order. The next email after order confirmation that you will receive will be the ‘Packing & Delivering Soon’ email, and finally a ‘Dispatch email’. In the circumstance you have not received such emails, please check your spam folder of your email first. If you confirm no further emails are received in your email, you may check the product availability status of your ordered items to review the necessary processing time of your ordered items. Please note that some unique items may have product availability status up to 30 working days to process your order. In the case you find the order processing time is longer than the product availability status stated on our website, you may contact our Customer Service Support via the ticket system.