Why Does My Order Status Show "Completed"? How Can I Track My Order?

A Completed status indicates that your order has completed fulfilment process at warehouse and it is on the way to international transit. It does not mean the final delivery to your doorstep has occurred yet.

 

So for next step, you can start monitoring your order shipment progress using below steps:

 

1. Check the Order Dispatch Email

Once your package completed fulfilment process and dispatched from warehouse, system will send you an automated shipment notification. This email contains the name of the assigned courier for your order, your unique tracking number, and a direct link to the tracking page.

Tip: If you cannot find this message, please check your email Spam, Junk, or Promotions folders. 

 

2. View order status details in your account

If you have registered a STYLEVANA account, you can login to your profile, navigate to My Account, select My Orders, and click on the specific order to view the shipment tracking status. 

A Quick Note on Tracking Updates
For some couriers, the tracking status would be updated only when the parcel has reached destination. If there is no tracking activities shown in the tracking link several days after you received the order dispatched email, this usually means your parcel is currently on a flight or still in transit. Your tracking link will automatically update as soon as the package lands in your destination country or the next transit hub. 

If order tracking information remain unchanged for 5 days after receiving the dispatch email, please contact our AI chat support or fill out our online form here to open a support ticket, and our customer service team will check and follow up with you via emails.