The estimated delivery time for your order is calculated by adding the estimated order processing time with the estimated shipping duration of shipping method selected during checkout.
Please note that the order processing time may vary for each order based on selected items availability. And for clients who seek quicker delivery, please kindly consider express shipping option during checkout.
For more details regarding estimated order processing times and transit time, please refer to the Shipping & Delivery page. (Please choose the corresponding region after you are redirected to the page)
* Please note that the estimated shipping days displayed are for reference. The actual delivery times may be affected by unforeseen circumstances, including customs clearance, extreme weather conditions etc.
* Please note that after the order is dispatched from warehouse, system will send out a confirmation email titled “Order Dispatched”. This email will include the name of the assigned courier, parcel tracking number, and a tracking link. Occasionally there may be several days that there is no online tracking updates scan as parcel is in the flights to destination or pending for flight scheduling. Tracking updates will become available when the parcel has landed in the destination country/ transit hub. The tracking status will be updated at that time.
However, if there are not any scan updates around 5 days since the “Order Dispatched” email, please reach out to us by submitting a form on our website by clicking here. A support ticket will be created for your order, and our dedicated team will follow up with you via email.